Emergency Rescue

24/7 Emergency
Rescue

In the Serengeti, a breakdown is not just inconvenient it can be dangerous. Our rescue service is built for exactly this situation.

Call Rescue Line

Our Rescue Process

01

Call Us Immediately

Don't wait. The moment your vehicle breaks down, call +255 685 250 153. Give us your location, vehicle type, and situation. We assess and dispatch without delay.

02

We Locate & Dispatch

Our team knows the Serengeti region. We identify your position quickly, prepare the right equipment, and move to reach you as fast as road conditions allow.

03

On-Site Assessment

Arriving at your location, we diagnose the problem immediately. Minor faults are fixed on-site. For bigger issues, we tow safely to our workshop.

04

Back on the Road

Whether it is a field repair or a full workshop job, our goal is always the same: get you and your vehicle moving again, as quickly as possible.

Distance-Based Rates

Transparent, fixed pricing based on rescue distance from our workshop, 1km from Ikoma Gate.

0 – 50 km
$100
Rescue & tow to workshop
51 – 100 km
$150
Rescue & tow to workshop
101 – 150 km
$200
Rescue & tow to workshop
151 – 250 km
$250
Rescue & tow to workshop

Prices cover rescue and towing to our workshop. On-site repair labour and spare parts are billed separately. Priority is given to company breakdowns, with external rescue available on a chargeable basis.

Rescue FAQ

How long does rescue take?
Average response time is under 2 hours from Ikoma Gate. For locations further into the Serengeti, we dispatch immediately and keep you updated on ETA.
What if my vehicle can't be fixed on-site?
We attempt on-site repair first. If the vehicle needs workshop attention, we arrange safe towing to our facility 1km from Ikoma Gate.
Do you rescue vehicles you didn't sell?
Yes. Our rescue service is available to all safari operators and travelers regardless of where the vehicle was purchased or serviced.
What payment methods do you accept?
Cash (USD or TZS), mobile money (M-Pesa, Tigo Pesa), and bank transfer. Payment due upon completion of rescue.

Stranded in the Serengeti?

Call our emergency rescue line. We respond 24/7 and will get you moving again.